Our Process

PROPERTY MANAGEMENT

How We’ll Work With You

As one of the largest management companies in New York City, overseeing more than 23,000 units in buildings of all sizes, the Wavecrest team takes a personal approach to our work, holding ourselves responsible for the efficient, diligent, and considerate administration of all building operations. Wavecrest provides our residents with the respect, attention, and assistance needed to maintain a safe, clean, and well-cared-for place to live. We partner with a variety of community organizations and social service programs to offer access to food pantries, educational enrichment services, mental health clinics, youth employment programs, and events and initiatives aimed at increasing community engagement and quality of life.

• Manage day-to-day operations of the properties
• Monitor rent payments and work with residents to make payment arrangements, if necessary
• Assist residents in interim/annual certifications
• Ensure adherence to house rules
• Resident complaint response within 24 hours
• Refer residents to social service providers
• Mold assessment and remediation
• Pest management
• Heating and cooling
• Resolve emergencies quickly and efficiently
• Hiring and training of NYCHA and community residents